Scheduling emails in Outlook is a useful feature, helping you send messages at a later time without the need for manual intervention. But what happens when you need to view or edit your scheduled emails? If you’re unsure where to find these messages or how to manage them, you’re not alone.
Many users wonder: How to see scheduled emails in Outlook? The answer might surprise you. Scheduled emails are typically stored in the Drafts folder, instead of the Outbox, as you might have expected. Depending on whether you're using the Outlook desktop app, web version, or mobile, the location of these emails can vary.
Understanding where to find your scheduled messages is essential, especially if you need to make last-minute changes or checks. Keep reading to learn exactly where to view scheduled emails in Outlook and how to handle them with ease.
How to See Scheduled Emails in Outlook
The method of viewing scheduled emails in Outlook varies depending on the version and device you're using. Whether you’re accessing Outlook via desktop, web, or mobile, knowing where to find your scheduled emails is essential. Here's a guide on how to see scheduled emails in Outlook across different versions:
1. Classic Outlook Versions (Outlook for Microsoft 365, Outlook 2021, and Outlook 2019)
- Expand the Folder Pane by clicking the top arrow.
- If you have multiple accounts, select the account and expand it to view the folder list.
- Click on Outbox to find your scheduled emails.
2. New Outlook Versions (Outlook for Windows, Mac, and Web)
- Click on the Show Navigation Pane or Show Sidebar button (three lines) at the top left.
- If using multiple accounts, expand the relevant account and select Drafts to view your scheduled messages.
3. Outlook Mobile App (Android and iPhone)
1. For one account:
- Tap your profile icon at the top left and choose Drafts.
2. For multiple accounts:
- Tap your profile icon, select the desired account, tap it again to open the account menu, and choose Drafts.
Now that you know where to see scheduled emails in Outlook, accessing them should be a straightforward task, whether you’re checking the Outbox, Drafts, or the web version.
Once you understand where to look, managing your scheduled emails becomes quick and easy. If you're wondering how to take the next step of editing or canceling your emails, keep reading as we explore how to manage scheduled emails in Outlook.
Also read: How to Take Meeting Notes in Microsoft Teams?
How to Edit or Cancel Scheduled Emails in Outlook
Once you’ve scheduled an email in Outlook, you should have the flexibility to edit or cancel it before it’s sent. Whether you want to change the content or send the email immediately, Outlook offers an easy way to manage these emails across various versions and devices. Here's how to edit or cancel scheduled emails in Outlook, depending on your version.
1. Classic Outlook Versions (Outlook for Microsoft 365, Outlook 2021, and Outlook 2019)
If you're using Outlook for Microsoft 365 or earlier versions like Outlook 2021 and Outlook 2019, follow these steps to make changes to your scheduled email:
1. Open the scheduled email by navigating to the Outbox or Drafts folder, depending on your version.
2. To edit the scheduled email, make your desired changes, click Save at the top left, and close the message.
3. To send the email immediately:
- Go to the Option tab.
- Select More Commands ( by clicking the three dots).
- Choose Delay Delivery.
- Uncheck the box for Do not deliver before, then click Close.
- Hit Send to dispatch the email right away.
2. New Outlook Versions (Outlook for Windows, Mac, and Web)
If you are one of the users of the New Outlook for Windows, Mac, and Web, the process is a bit simpler. Here's how to edit or send your scheduled email:
1. Open the scheduled email from your Drafts folder.
2. To edit the email, make the necessary changes and close the message. Your edits will be saved automatically.
3. To send the email immediately:
- Open the Schedule Send Options drop-down box at the top right.
- Select Send Now to send the email right away.
3. Outlook Mobile App (Android and iPhone)
If you’re using the Outlook mobile app on Android or iPhone, follow these steps:
1. Open the scheduled email.
2. To send the email immediately, tap Cancel in the schedule section below the message, then open the email and tap Send.
3. If you don’t see the Cancel option, tap the email and select Edit, which automatically removes the schedule. Afterward, tap Send to send it right away.
4. To edit the email, tap the message, choose Edit, make the changes, and then reschedule the email. Keep in mind that editing a scheduled email on mobile will automatically cancel the original schedule.
By following these steps, you can easily edit or cancel scheduled emails in Outlook, regardless of the version or device you're using.
Tools like Clockwise can further enhance this process by connecting your Microsoft account and streamlining email and meeting scheduling. With Clockwise, you can ensure that your scheduled emails and meetings work harmoniously together, saving you time and minimizing conflicts.
If you're still encountering issues or need further assistance with managing your scheduled emails, don't worry. The next section will cover troubleshooting scheduled emails in Outlook, helping you solve any problems you might face.
Read also: How to Streamline Email for Effective Communication
Troubleshooting Scheduled Emails in Outlook
While scheduling emails in Outlook is usually straightforward, issues can occasionally arise. If you're facing difficulties with scheduled emails in Outlook, here are some common problems and solutions to help you troubleshoot.
1. My Outbox Folder Is Empty, But Emails Should Be There
For users of Outlook for Microsoft 365, Outlook 2021, or Outlook 2019, your scheduled emails should be found in the Outbox. If the Outbox appears empty, check your Sent or Draft folders for your scheduled emails. These messages may have been moved or sent automatically.
2. I Can’t Find the Outbox Folder
In certain versions of Outlook, such as Outlook for Mac or Outlook mobile apps, the Outbox folder may not appear, especially if emails are being sent and received normally. If this is the case, don’t worry, check your Drafts folder instead to find your scheduled emails.
3. My Emails Don’t Send at the Scheduled Time
To ensure your scheduled emails in Outlook are sent at the correct time, Outlook must be open. If the application is closed when the scheduled send time arrives, the email won’t send until Outlook is reopened. Once reopened, the email will send automatically at the scheduled time.
4. Time Zone Differences
When scheduling emails across different time zones, ensure the scheduled time matches the recipient's local time. Double-check your Outlook & Google calendar time zone settings. Consider using time zone converters to accurately schedule emails for recipients in different locations. Be aware of how to change default Google Calendar settings as well.
5. Delivery Failures
Scheduled emails may fail to send due to recipient issues, network interruptions, or server errors. To tackle this, check the delivery status notifications in your Sent Items folder for any errors. Verify the recipient’s email address for accuracy. Confirm your internet connection is stable. If the issue continues, reach out to Outlook customer support or your IT department for help.
By following these troubleshooting steps, you can resolve most issues when working with scheduled emails in Outlook.
Enhance Your Outlook Scheduling with Clockwise
Managing your Outlook calendar and scheduled emails can often feel like a complex and time-consuming task. Clockwise integrates seamlessly with Outlook to revolutionize your scheduling experience. Clockwise also integrates with your calendar, ensuring your scheduled emails in Outlook are in check with the meetings that occur at the most convenient times. This intelligent system not only automates the scheduling process but also adapts to your workflow, making it easier to manage your commitments without the usual hassle.
Key Features of Clockwise:
- Flexible Meetings: Clockwise automatically reschedules meetings you've marked as flexible to optimal times, resolving conflicts and ensuring your Focus Time remains protected.
- Focus Time Protection: Define uninterrupted periods for deep work, and Clockwise will safeguard these slots by adjusting your Outlook calendar and scheduled emails to avoid conflicts.
- Scheduling Links: Easily share your availability with others via customizable scheduling links, eliminating the back-and-forth of finding suitable meeting times and ensuring smoother email coordination.
- Team Collaboration: For organizations, Clockwise offers team availability calendars, no-meeting days, and analytics to enhance team productivity and streamline coordination across departments. With Clockwise, you will also be aware of how to add a shared calendar in Microsoft Teams for your ease.
By signing up for Clockwise, you can transform your scheduling process, making it more efficient and perfectly aligned with both personal and professional needs. Our AI-driven solution not only saves you time but also enhances team collaboration, ensuring that your calendar and scheduled emails in Outlook work in perfect harmony for you.
Conclusion
Managing your scheduled emails in Outlook and calendar events can be a complex task, but with the right insights, it becomes much simpler. By knowing where to view scheduled emails in Outlook and using solutions like Clockwise, you can easily stay on top of your emails and meetings.
Whether you're using the desktop, web, or mobile version, accessing and managing your scheduled emails has never been easier. If you're ready to streamline your Outlook email scheduling and enhance your calendar management, it's time to take the next step.
Sign up for Clockwise today to learn how our AI-driven scheduling assistant can help you manage your Outlook meetings and emails seamlessly.
About the author
Kacy is the VP of Marketing at Clockwise, where she's spent the last three years helping companies transform their approach to time management and team productivity. As a working mother of two, she brings both professional insight and personal experience to conversations about maximizing precious time. Kacy draws inspiration from thought leaders like Cal Newport, Jake Knapp, and Cassie Holmes, applying their principles to help modern teams work smarter. When she's not nerding out on calendar management techniques, you can find her striving to create balance and intentionality in her own life, both at home and in the office.
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